Department of Public Health & Social Services
DIVISION OF PUBLIC WELFARE
Mission
The mission of the Division of Public Welfare is to promote positive social conditions that contribute toward the attainment of the highest social well being for the economically and socially disadvantaged populations within the Territory of Guam by developing an efficient and effective delivery system of services to eligible clients within the territory; by determining eligibility of applicants; by administering payments and various social services to remove social barriers which prevent persons from obtaining/maintaining the basic necessities of life to include safe and decent housing, medical care, nutritious foods and employment status.
Public Assistance Application for SNAP, Cash Assistance, Medicaid and MIP
NORTHERN PUBLIC HEALTH
(Dededo)
Telephone Number
(671) 635-7429 / 7439 / 7484 / 7488
(671) 635-7396
District Covered:
Dededo, Harmon, Tamuning, Tumon and Yigo
CENTRAL PUBLIC HEALTH
(Tamuning)
Ran Care Building, 2nd Floor
Telephone Number
(671) 300-8853 / 8867
District Covered:
Agana Heights, Agat, Asan, Barrigada, Chalan-Pago, Hagåtña, Maina, Mangilao, Mongmong-Toto-Maite, Ordot, Piti, Santa Rita and Sinajana
SOUTHERN PUBLIC HEALTH
(Inarajan)
Telephone Number
(671) 828-7524 / 7534 / 7537 / 7539 / 7542
District Covered:
Yona, Inarajan, Merizo, Talofofo and Umatac
Inside the Division of Public Welfare
State Office
The State Office promotes positive social conditions that contribute toward the attainment of the highest and social well being for the economically and socially disadvantaged populations within the Territory of Guam.
Bureau of Economic Security (BES)
Bureau of Economic Security plans, organizes, administers, directs and oversees the eligibility determination of the following programs: SNAP, Cash Assistance, Medical Assistance and Child Care Assistance.
Bureau of Management Support (BMS)
The Bureau of Management Support is responsible for implementing and operating quality control and conducting management reviews on the Supplemental Nutrition Assistance Program program.
Bureau of Health Care Financing Administration (BHCFA)
The Bureau of Health Care and Financing oversees the Medicaid Assistance Program and Medically Indigent Program.
USDA Nondiscrimination Statement
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf , from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:
Mail:
Food and Nutrition Services, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; or
Fax:
(833) 256-1665 or (202) 690-7442; or
Email:
FNSCIVILRIGHTSCOMPLAINTS@usda.gov
For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, persons should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Numbers (click the link for a listing of hotline numbers by State); found online at: http://www.fns.usda.gov/snap/contact_info/hotlines.htm.
To file a complaint of discrimination regarding a program receiving Federal financial assistance through the U.S. Department of Health and Human Services (HHS), write: HHS Director, Office for Civil Rights, Room 515-F, 200 Independence Avenue, S.W., Washington, D.C. 20201 or call (202) 619-0403 (voice) or (800) 537-7697 (TTY).
This institution is an equal opportunity provider.