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FAQs

Find Answers Before You Visit

The Frequently Asked Questions section provides quick and reliable answers to common inquiries about DPHSS services. If you have other questions, please contact us.

 

Department of Public Health and Social Services is Guam’s agency responsible for public health, social services, welfare assistance, and community health programs. Learn more through the DPHSS About Page.

DPHSS provides SNAP, Medicaid, immunization support, senior services, public health programs, child wellness services, and environmental health inspections. View available programs through the DPHSS Services Page.

You may apply through the Bureau of Economic Security and submit required documents such as ID, proof of income, and residency verification. Visit the SNAP Program Page.

Applications are handled through DPHSS BES offices and require eligibility documentation including income and household information. Visit the Medicaid & MIP Page.

DPHSS oversees Guam’s Immunization Program and maintains vaccination records while working with medical providers and clinics. Learn more through the Immunization Program Page.

Shot records may be requested through the Guam Immunization Program with proper identification and supporting documents. Visit the Immunization Program Page.

Yes. Vital records including birth and death certificates are processed through the Office of Vital Statistics under DPHSS. Visit the Vital Statistics Page.

Yes. The Division of Environmental Health conducts inspections for restaurants, food vendors, and other regulated establishments. Learn more through the Environmental Health Page.

Residents may contact DPHSS to report sanitation issues, food safety concerns, environmental hazards, or health-related complaints through the Contact DPHSS Page.

DPHSS offers senior programs including nutrition assistance, caregiver support, wellness services, and senior center activities. Visit the Senior Services Page.

WIC is a nutrition assistance program for eligible women, infants, and children that provides food assistance, education, and health support services. Learn more through the WIC Program Page.

Yes. DPHSS administers child care assistance programs for eligible families through the Bureau of Child Care Services. Visit the Child Care Services Page.

Suspected child abuse or neglect should be reported immediately to the appropriate DPHSS protective services division or emergency authorities. Visit the Protective Services Page.

Yes. DPHSS supports women’s health, pregnancy counseling, STI screening, reproductive health, and related public health services. Learn more through the Maternal & Child Health Page.

Residents may contact DPHSS through its main offices, division offices, official website, or program-specific phone numbers and emails through the DPHSS Contact Page.

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